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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Autumn Wilson

May 31, 2023

5  out of  5 rating by Autumn Wilson
"State Farm is absolutely the best!! I went in to pay my bill one day and breanna Sites the best her customer service is amazing!! Always helps me with any questions or issues I have!! 10/10"

Tondia Whetstone

May 18, 2023

5  out of  5 rating by Tondia Whetstone
"Judy Ball's State Farm office in Moorefield WV is one of the best insurance office's I have ever dealt with. They are always so helpful and they know their customers by name. The staff knows just what they are doing to get you the best value for your money. I recommend this office to anybody and everybody. They not only know their auto insurance but their life insurance as well. Honestly, there is not another State Farm insurance office as knowledgeable and helpful as this one. I have been with them since 1993 and would never change. I listen to other people complain about their (State Farm) insurance company and all I can tell them is NOT mine. They are the best!! Judy Ball you and your office staff ROCK the insurance world. Many thanks!!"

Teresa Ours

May 2, 2023

5  out of  5 rating by Teresa Ours
"Judy Ball at our Moorefield WV branch is truly amazing as well as her associates. They've been a tremendous help with my journey to being a homeowner with the insurance and more!!!@"

Emily Delawder

March 2, 2023

5  out of  5 rating by Emily Delawder
"The staff at Judy Ball State Farm is always friendly and helpful. Breanna is the best!"

Kimberly McCausley

March 2, 2023

5  out of  5 rating by Kimberly McCausley
"I have had state farm since I have had my license. I would recommend them to anyone they always go above and beyond to help in anyway. Thanks so much to all the state farm staff 🤗"

Emily Pumphrey

March 1, 2023

5  out of  5 rating by Emily Pumphrey
"I have had State Farm for years when I moved into the area 4 years ago - Judy and her team have taken care of me since! Very knowledgeable, fast, and courteous service. Thank you for all that you do!"

Debbie Hurd

March 1, 2023

5  out of  5 rating by Debbie Hurd
"I highly recommend State Farm in Moorefield WV!"

Terri Eye

March 1, 2023

5  out of  5 rating by Terri Eye
"Great Service and wonderful employees !!"

Patty Hedrick

March 1, 2023

5  out of  5 rating by Patty Hedrick
"Super helpful employees!"

Bethany Fansler

March 1, 2023

5  out of  5 rating by Bethany Fansler
"Judy and her team are wonderful! They go above and beyond for their customers and provide great service!"

Teresa Fansler

March 1, 2023

5  out of  5 rating by Teresa Fansler
"I’ve been with State Farm for many years. The staff are very friendly and very helpful. I would recommend this office for your insurance needs."

Alison Miller

March 1, 2023

5  out of  5 rating by Alison Miller
"I called Judy’s office I spoke to Bree about looking for new insurance. She worked with me and had the quote together quickly. I honestly am glad I made the switch to State Farm. Knowing if I have any questions, they have the answers. Very polite, and knowledgeable as well! Highly recommend! :)"

Ashley Delawder

March 1, 2023

5  out of  5 rating by Ashley Delawder
"My husband and I have had state farm insurance for years and we are happy to work with Judy & her team! Friendly staff & great rates, what more could ya ask for?"

Jerry Hess

February 21, 2023

5  out of  5 rating by Jerry Hess
"Thanks for the great service."

Suzanne George

January 17, 2023

5  out of  5 rating by Suzanne George
"I have had insurance with this office since I first moved to WV in1999. The office staff have always been so nice to deal with. Even when it's late and Im buying a new car. One message and my insurance needs are taken care of. Thank you!"

Chris George

January 17, 2023

5  out of  5 rating by Chris George
"The staff at State Farm in Moorefield WV are the best. They will go the extra mile for you."

Jerry Goldizen

January 16, 2023

5  out of  5 rating by Jerry Goldizen
"Always had great, fast, friendly service. From Judy ball and staff any changes needing to made are done very quickly and accurately.highly recommended their office."

Mario Palacios

August 26, 2022

1  out of  5 rating by Mario Palacios
"They don't explain everything thoroughly. Got a bill of over $1,300 and they said it was because I owed them for 3 months. How would I even have insurance if you let it go by one month and they will threaten to cut your insurance. Not worth it especially when I told them "well I guess I better be looking for another agency" the agents reply was "Okay" so I left. Not worth the run around and price spikes. 10 years with this agent and now they do this it's sad how downhill the customer service has gone."

Shirley Hodson

August 3, 2022

5  out of  5 rating by Shirley Hodson
"Great customer service"

Trevor Hess

August 2, 2022

5  out of  5 rating by Trevor Hess
"Great firm with great employees"

Jenny Smith

July 7, 2022

5  out of  5 rating by Jenny Smith
"All the Ladies at Judy's office go above and beyond to help you! I highly recommend them! I give them 10 stars! Thank You Ladies for Everything You Do!!"

Sammie Dennis

June 27, 2022

5  out of  5 rating by Sammie Dennis
"Judy Ball State Farm has the absolute best service! I couldn’t be happier with it. Beth is the absolute best!"

Mike Lamb

June 26, 2022

5  out of  5 rating by Mike Lamb
"The staff was really helpful when starting out with my new apartment! Super easy to obtain my renters insurance quote/coverage. I would highly recommend this office for your insurance needs."

Britani Pearce

June 24, 2022

5  out of  5 rating by Britani Pearce
"Always excellent service and great people to deal with!"

Krystal Moreland

June 15, 2022

5  out of  5 rating by Krystal Moreland
"I have always had great, fast, friendly service. From making a policy change to filing a claim, Judy's office has been very helpful. Kim is knowledgeable and always quick to get back with me with any questions I may have. I really appreciate them."