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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Carol Mongold

November 22, 2023

5  out of  5 rating by Carol Mongold
"This shout out is for Kim Nesslerodt’s dedication, assistance, and perseverance with our recent total loss of a truck. This seamless process could have been handled in the office, if we were provided with that option, thus avoiding the extended time. However, Kim was relentless and determined to have our claim settled in a timely manner. Please contact her at State Farm for your insurance needs."

Leslie Hirsh

November 15, 2023

1  out of  5 rating by Leslie Hirsh
"Well, unfortunately, they were little help. Didn't reply but for a letter. Which 5 days later haven't received. Fortunately, there are many companies happy to insure.. bad taste left in my mouth."

Linda Hedrick

October 27, 2023

5  out of  5 rating by Linda Hedrick
"Everyone that works in this office is so helpful and kind. They are the best around!"

Devin Hamilton

October 25, 2023

5  out of  5 rating by Devin Hamilton
"The StateFarm office in Moorefield WV does a great job helping there customers and they have great rates."

Amanda C

October 9, 2023

5  out of  5 rating by Amanda C
"Such a warm and friendly welcome! Eager to help and very knowledgeable with my auto and renter insurance needs. With that, it makes me feel very confident with my choice of insurance!"

don vanmeter

September 27, 2023

5  out of  5 rating by don vanmeter
"Always a great experience"

Haley Nicole

September 26, 2023

5  out of  5 rating by Haley Nicole
"Judy Ball has the best team! Everyone is always so nice and willing to help! Everyone there has great customer service and really makes you feel like you are important and that you matter! I cannot recommend them enough!"

Jaclyn Keplinger

July 25, 2023

5  out of  5 rating by Jaclyn Keplinger
"My fiance and I just became new members with them! They are sweet and lovely people. We got a heck of a deal for getting our first policy. Thank you ladies for all of your help."

Judy Zedalis

July 21, 2023

5  out of  5 rating by Judy Zedalis
"Very helpful. Will contact them again"

Autumn Wilson

May 31, 2023

5  out of  5 rating by Autumn Wilson
"State Farm is absolutely the best!! I went in to pay my bill one day and breanna Sites the best her customer service is amazing!! Always helps me with any questions or issues I have!! 10/10"

Tondia Whetstone

May 18, 2023

5  out of  5 rating by Tondia Whetstone
"Judy Ball's State Farm office in Moorefield WV is one of the best insurance office's I have ever dealt with. They are always so helpful and they know their customers by name. The staff knows just what they are doing to get you the best value for your money. I recommend this office to anybody and everybody. They not only know their auto insurance but their life insurance as well. Honestly, there is not another State Farm insurance office as knowledgeable and helpful as this one. I have been with them since 1993 and would never change. I listen to other people complain about their (State Farm) insurance company and all I can tell them is NOT mine. They are the best!! Judy Ball you and your office staff ROCK the insurance world. Many thanks!!"

Teresa Ours

May 2, 2023

5  out of  5 rating by Teresa Ours
"Judy Ball at our Moorefield WV branch is truly amazing as well as her associates. They've been a tremendous help with my journey to being a homeowner with the insurance and more!!!@"

Emily Delawder

March 2, 2023

5  out of  5 rating by Emily Delawder
"The staff at Judy Ball State Farm is always friendly and helpful. Breanna is the best!"

Kimberly McCausley

March 2, 2023

5  out of  5 rating by Kimberly McCausley
"I have had state farm since I have had my license. I would recommend them to anyone they always go above and beyond to help in anyway. Thanks so much to all the state farm staff 🤗"

Emily Pumphrey

March 1, 2023

5  out of  5 rating by Emily Pumphrey
"I have had State Farm for years when I moved into the area 4 years ago - Judy and her team have taken care of me since! Very knowledgeable, fast, and courteous service. Thank you for all that you do!"

Debbie Hurd

March 1, 2023

5  out of  5 rating by Debbie Hurd
"I highly recommend State Farm in Moorefield WV!"

Terri Eye

March 1, 2023

5  out of  5 rating by Terri Eye
"Great Service and wonderful employees !!"

Patty Hedrick

March 1, 2023

5  out of  5 rating by Patty Hedrick
"Super helpful employees!"

Bethany Fansler

March 1, 2023

5  out of  5 rating by Bethany Fansler
"Judy and her team are wonderful! They go above and beyond for their customers and provide great service!"

Teresa Fansler

March 1, 2023

5  out of  5 rating by Teresa Fansler
"I’ve been with State Farm for many years. The staff are very friendly and very helpful. I would recommend this office for your insurance needs."

Alison Miller

March 1, 2023

5  out of  5 rating by Alison Miller
"I called Judy’s office I spoke to Bree about looking for new insurance. She worked with me and had the quote together quickly. I honestly am glad I made the switch to State Farm. Knowing if I have any questions, they have the answers. Very polite, and knowledgeable as well! Highly recommend! :)"

Ashley Delawder

March 1, 2023

5  out of  5 rating by Ashley Delawder
"My husband and I have had state farm insurance for years and we are happy to work with Judy & her team! Friendly staff & great rates, what more could ya ask for?"

Jerry Hess

February 21, 2023

5  out of  5 rating by Jerry Hess
"Thanks for the great service."

Suzanne George

January 17, 2023

5  out of  5 rating by Suzanne George
"I have had insurance with this office since I first moved to WV in1999. The office staff have always been so nice to deal with. Even when it's late and Im buying a new car. One message and my insurance needs are taken care of. Thank you!"

Chris George

January 17, 2023

5  out of  5 rating by Chris George
"The staff at State Farm in Moorefield WV are the best. They will go the extra mile for you."