Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trenton Underwood

Trenton Underwood

February 19, 2026

5  out of  5
rating by Trenton Underwood
"I had a great experience coming here, I was able to get a lower price on my insurance and they are all very helpful and friendly."
We responded:
"Hey Trenton, Thanks so much for taking the time to share your positive experience! Hearing that your experience went well really makes our day. We look forward to providing you with more great experiences in the near future. See you next time!"
Profile photo of Kaelynn Reigel

Kaelynn Reigel

February 18, 2026

5  out of  5
rating by Kaelynn Reigel
"Wonderful service and extremely sweet staff!!"
We responded:
"Greetings Kaelynn, Thank you for taking the time to share your experience. It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. See you soon!"
Profile photo of Jack Pott

Jack Pott

February 9, 2026

5  out of  5
rating by Jack Pott
"Very helpful and nice"
We responded:
"Greetings Jack, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! As always, our team is looking forward to your next visit. See you soon!"
Profile photo of Lynnie Lucas

Lynnie Lucas

February 4, 2026

5  out of  5
rating by Lynnie Lucas
"Had State Farm since I was 1986, later When Gene retired and Judy took over I stayed and very Happy I did so. Judy and her great group of ladies working there are top notch. They go above m beyond to make sure all is done well. Thank you State Farm"
We responded:
"Hello Lynnie, Thank you for the awesome feedback. We truly appreciate your recommendation and will work hard to continue going above and beyond! We're always happy to assist so don't hesitate to reach out to us if you need anything. Thanks again and we look forward to seeing you again soon."
Profile photo of Laura Robinson Orndorff

Laura Robinson Orndorff

February 4, 2026

5  out of  5
rating by Laura Robinson Orndorff
"Would highly recommend State Farm Agency with Judy Ball. Had a review of
current policy for homeowner and Umbrella insurance coverage. Bree and Judy were great help in choosing what was right for my husband and my situation and saved us money with great coverage. Thanks all! Laura Orndorff"
We responded:
"Dear Laura, Thanks for the great review! We're thrilled that you had a great experience at our location. We're always happy to assist so don't hesitate to reach out to us if you need anything. Please let us know what we can do for you in the future."
Profile photo of Kristie Ruddle

Kristie Ruddle

February 4, 2026

5  out of  5
rating by Kristie Ruddle
"Pleasant professional experience! Took time to understand my needs! Most of all appreciate the patience Beth had as I was able to sign everything! Thank you Beth!"
Profile photo of Jocelyn Wagner

Jocelyn Wagner

January 31, 2026

5  out of  5
rating by Jocelyn Wagner
"All the employees are wonderful!"
We responded:
"Dear Jocelyn, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. We're here for you anytime!"
Profile photo of Christopher

Christopher

January 30, 2026

5  out of  5
rating by Christopher
"Best customer service you could ask for. Never had any trouble with any insurance claims."
We responded:
"Dear Christopher, Thank you for the awesome feedback. We appreciate your recognition and will do our best to keep up the great work! We hope to continue exceeding your expectations with great service. "
Profile photo of JasonSarah Barb

JasonSarah Barb

January 30, 2026

5  out of  5
rating by JasonSarah Barb
"We love our local State Farm team!"
We responded:
"Hi JasonSarah, We're delighted to hear about your experience! It is truly touching to know you think so highly of us! Our goal will always be to provide the best experience and we love knowing yours was no different. We're here for you anytime!"
Profile photo of One Ethiopia

One Ethiopia

January 29, 2026

5  out of  5
rating by One Ethiopia
"Friendly, professional team—quick help every time!"
We responded:
"Hi One, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. We'll be sure to share your experience with the rest of our team members as inspiration! Thanks again and we look forward to seeing you again soon."
Profile photo of Shawn Fitzwater

Shawn Fitzwater

January 29, 2026

5  out of  5
rating by Shawn Fitzwater
"Great service and customer support."
We responded:
"Hello Shawn, Thanks for choosing us and leaving such a great review! We love that you had such a great experience! Thanks for sharing. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. "
Profile photo of Candace Webster

Candace Webster

January 29, 2026

5  out of  5
rating by Candace Webster
"Great Service and best office to work with."
We responded:
"Hey Candace, Thanks for the great review! We're thrilled that you had a great experience at our location. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Hope you visit us again soon!"
Profile photo of Ashia and Matthew

Ashia and Matthew

October 15, 2025

5  out of  5
rating by Ashia and Matthew
"Getting home & car insurance felt too easy! Such a pleasant & informative conversation. Couldn’t recommend enough!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of D Casey Glass

D Casey Glass

September 9, 2025

5  out of  5
rating by D Casey Glass
"I've had Judy as an Agent for 9 years with my homeowners and now with my auto. The level of service from her and her staff is incredible. When trying to set up my safe driver box thingy was a challenge, Judy got Bre involved and with their help I'm a "Safe Driver". I tell everyone I know how helpful these ladies are and to switch to them. I bet Jake doesn't get reviews like this."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Tonto Crites

Tonto Crites

August 22, 2025

5  out of  5
rating by Tonto Crites
"They have always took care of me never had any problems well recommended go check them out in Moorefield wv"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Jessica Dyer

Jessica Dyer

August 22, 2025

5  out of  5
rating by Jessica Dyer
"Switched to state farm for cheaper rates. Same coverage much cheaper! Breanna was the best! Super helpful and quick!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Fred Burley

Fred Burley

April 29, 2025

5  out of  5
rating by Fred Burley
"One of the best experiences I've ever had with an insurance provider. Thanks for helping me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Zach Smith

Zach Smith

March 29, 2025

5  out of  5
rating by Zach Smith
"Everyone is the office was extremely helpful and very friendly."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kimberly Mongold

Kimberly Mongold

November 23, 2024

5  out of  5
rating by Kimberly Mongold
"Excellent service. These ladies are always, knowable and friendly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Kathy Hedrick

Kathy Hedrick

November 7, 2024

5  out of  5
rating by Kathy Hedrick
"had such a great experience here! workers are always super sweet!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Ken Wagoner

Ken Wagoner

August 7, 2024

5  out of  5
rating by Ken Wagoner
"I called Judy Ball State Farm Insurance and requested a quote on homeowner's insurance. I spoke with Breanna and I was so impressed with her professionalism, customer service, and the ease of getting a quote that I stopped my search and decided to go with Judy. In addition, the price was reasonable and I was able to have a local agent. Highly recommended!"
We responded:
"Thank you for your review Ken. All of the things you just mentioned are things we strive for here at Judy Ball State Farm. I am happy to hear that you value having a local agent and that customer service and professionalism are important to you. Thank you for giving us the opportunity to provide for your insurance needs. Welcome to our office! "
Profile photo of Brad Short

Brad Short

July 9, 2024

5  out of  5
rating by Brad Short
"State Farm has been nothing but wonderful to me over the years. I filed a claim yesterday morning and by the afternoon they had issued a payment to me. Where else can you get that kind of service?"
We responded:
"Thank you for taking the time to do a review Brad. I am so happy that you are pleased. Providing excellent customer service is a goal we strive for every day. It is important to us! We appreciate you! "
Profile photo of Kathryn Keath

Kathryn Keath

June 19, 2024

5  out of  5
rating by Kathryn Keath
"Breanna has been very helpful with the transferring of my information from state to state. I also appreciate the help I received in the Pennsylvania office as well."
Profile photo of Kayla Wilkins

Kayla Wilkins

June 5, 2024

5  out of  5
rating by Kayla Wilkins
"Judy and her staff are amazing! Super helpful and really nice people to work with. Would highly recommend"
We responded:
"Kayla, thank you for your review and your recommendation. I am so happy that you chose us to take care of your insurance needs. We appreciate you! "
Profile photo of Katherine Nutter

Katherine Nutter

April 28, 2024

5  out of  5
rating by Katherine Nutter
"It was super easy to get a quote, send info, and set up payments. We saved a ton of money switching and the customer service was incredible! Thank you for making it so easy!!"
We responded:
"Katharine, thank you so much for your review. I appreciate your feedback about our customer service and I'm so happy we could save you money too! Welcome to our office. We look forward to having you as a valued customer. "