State Farm® Insurance Agent Judy Ball
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ken Wagoner
August 7, 2024
5
out of
5
rating by Ken Wagoner
"I called Judy Ball State Farm Insurance and requested a quote on homeowner's insurance. I spoke with Breanna and I was so impressed with her professionalism, customer service, and the ease of getting a quote that I stopped my search and decided to go with Judy. In addition, the price was reasonable and I was able to have a local agent. Highly recommended!"
We responded:
"Thank you for your review Ken. All of the things you just mentioned are things we strive for here at Judy Ball State Farm. I am happy to hear that you value having a local agent and that customer service and professionalism are important to you. Thank you for giving us the opportunity to provide for your insurance needs. Welcome to our office! "
Brad Short
July 9, 2024
5
out of
5
rating by Brad Short
"State Farm has been nothing but wonderful to me over the years. I filed a claim yesterday morning and by the afternoon they had issued a payment to me. Where else can you get that kind of service?"
We responded:
"Thank you for taking the time to do a review Brad. I am so happy that you are pleased. Providing excellent customer service is a goal we strive for every day. It is important to us! We appreciate you! "
Kathryn Keath
June 19, 2024
5
out of
5
rating by Kathryn Keath
"Breanna has been very helpful with the transferring of my information from state to state. I also appreciate the help I received in the Pennsylvania office as well."
Kayla Wilkins
June 5, 2024
5
out of
5
rating by Kayla Wilkins
"Judy and her staff are amazing! Super helpful and really nice people to work with. Would highly recommend"
We responded:
"Kayla, thank you for your review and your recommendation. I am so happy that you chose us to take care of your insurance needs. We appreciate you! "
Katherine Nutter
April 28, 2024
5
out of
5
rating by Katherine Nutter
"It was super easy to get a quote, send info, and set up payments. We saved a ton of money switching and the customer service was incredible! Thank you for making it so easy!!"
We responded:
"Katharine, thank you so much for your review. I appreciate your feedback about our customer service and I'm so happy we could save you money too! Welcome to our office. We look forward to having you as a valued customer. "
Derrick Orndorff
April 25, 2024
5
out of
5
rating by Derrick Orndorff
"One of the best insurance companies to go through especially Breanna sites excellent motivation and speaking skills"
We responded:
"Thank you for your review Derrick! We value your feedback and your business with us! "
Tiffany Champ
April 8, 2024
5
out of
5
rating by Tiffany Champ
"Hello, I had the General and my husband had progressive. We went to State Farm in Moorefield,wv. Bre assisted us and it was super customer service. We saved over a 100$ dollar a month and now have all the coverage we need on two vehicles and our home. I would recommend them to anyone. I am so happy to be at a local office with friendly people."
We responded:
"Thank you for your review Tiffany. It was a pleasure to help you with your vehicle and home insurance needs. It is a priority for us to provide great customer service and I am happy you were satisfied with your experience in our office. Besides that, I'm glad we were able to save you money too! We look forward to having you as valued customers. "
Grace Cullers
March 13, 2024
5
out of
5
rating by Grace Cullers
"Judy ball state farm has been my insurance since I was 18 and they have always done good by me! Nice customer service and amazing prices! Much love!"
We responded:
"Thank you so much for your review and your kind words. We appreciate you giving us the opportunity to serve your insurance needs. You and your loyalty are important to us. We look forward to continuing to serve your needs!"
William Treat
February 5, 2024
5
out of
5
rating by William Treat
"Great experience very helpful and affordable"
We responded:
"Thank you for your review William. I am happy we were able to give you helpful information and that you found our insurance to be affordable as well. We look forward to working with you on any future insurance needs you may have. We appreciate your business! "
Lynn Burnsworth
January 19, 2024
5
out of
5
rating by Lynn Burnsworth
"Looking for homeowners insurance and ended up switching car insurance also at a decent discount. Very friendly office staff, highly recommended."
We responded:
"Lynn, thank you for taking the time to do a review. I am pleased to hear we were able to provide you with your homeowners and auto insurance. Customer service is a priority for our team so we value you and your recommendation. We look forward to working with you in the future for your insurance needs. "
Carol Mongold
November 22, 2023
5
out of
5
rating by Carol Mongold
"This shout out is for Kim Nesslerodt’s dedication, assistance, and perseverance with our recent total loss of a truck. This seamless process could have been handled in the office, if we were provided with that option, thus avoiding the extended time. However, Kim was relentless and determined to have our claim settled in a timely manner. Please contact her at State Farm for your insurance needs."
We responded:
"Thank you for your feedback Carol. All of the team here at Judy Ball State Farm consider excellent customer service to be a high priority and I am glad that Kim was able to help you get your claim settled in a timely and satisfactory manner. Please feel free to contact any of my staff or me in the future if we can be of further assistance with your insurance needs. I appreciate the long time relationship we have made with you and your family and the opportunity to serve your insurance needs. "
Leslie Hirsh
November 15, 2023
1
out of
5
rating by Leslie Hirsh
"Well, unfortunately, they were little help. Didn't reply but for a letter. Which 5 days later haven't received. Fortunately, there are many companies happy to insure.. bad taste left in my mouth."
We responded:
"Hi Leslie. I'm sorry you weren't eligible for coverage at this time. My staff member told me she had stayed after closing to help you, but unfortunately for the reasons she discussed with you there was nothing we can do at this time. The letter went out on Monday (since you called in on a Saturday). If things change in the future we would be happy to try again if you should choose to give us another try. Thank you for checking with us. "
Linda Hedrick
October 27, 2023
5
out of
5
rating by Linda Hedrick
"Everyone that works in this office is so helpful and kind. They are the best around!"
We responded:
"Linda, thank you for your review. Providing excellent customer service is important to us and we value your input. We appreciate you! "
Devin Hamilton
October 25, 2023
5
out of
5
rating by Devin Hamilton
"The StateFarm office in Moorefield WV does a great job helping there customers and they have great rates."
We responded:
"Devin, I appreciate you taking the time to give us a review. We value our customers and I am happy we have had you as a long time customer. We look forward to continuing to serve your insurance needs in the future. "
Amanda C
October 9, 2023
5
out of
5
rating by Amanda C
"Such a warm and friendly welcome! Eager to help and very knowledgeable with my auto and renter insurance needs. With that, it makes me feel very confident with my choice of insurance!"
We responded:
"Thank you for your kind words Amanda. I am happy that we were able to help you with your auto and renter insurance needs. We strive to provide excellent customer service and I am glad that you had a good experience with our office. Thank you again for choosing us! We look forward to working with you! "
don vanmeter
September 27, 2023
5
out of
5
rating by don vanmeter
"Always a great experience"
We responded:
"Don, I appreciate you taking the time to provide us some feedback through your review. We appreciate your long term business with us and we look forward to serving your auto and homeowners insurance needs. for many years to come. Thank you! "
Haley Nicole
September 26, 2023
5
out of
5
rating by Haley Nicole
"Judy Ball has the best team! Everyone is always so nice and willing to help! Everyone there has great customer service and really makes you feel like you are important and that you matter! I cannot recommend them enough!"
We responded:
"Haley, thank you so much for your review. I am glad that you are experiencing excellent customer service with us as this is one of the primary goals in our office. I appreciate you taking the time to provide us with this feedback. We look forward to working with you in your future insurance needs. We appreciate you! "
Jaclyn Keplinger
July 25, 2023
5
out of
5
rating by Jaclyn Keplinger
"My fiance and I just became new members with them! They are sweet and lovely people. We got a heck of a deal for getting our first policy. Thank you ladies for all of your help."
We responded:
"Jaclyn, it was a pleasure to meet you. Thank you for taking the time to do a review for us. I am so happy we were able to help you with your auto insurance needs. We look forward to having a long term relationship of providing for all of your insurance needs. "
Judy Caldwell
July 21, 2023
5
out of
5
rating by Judy Caldwell
"Very helpful. Will contact them again"
We responded:
"Thank you for your review Judy. We strive to provide excellent service for all of our customers. We look forward to providing for all of your insurance needs. We are just a call, visit, or click away! "
Autumn Wilson
May 31, 2023
5
out of
5
rating by Autumn Wilson
"State Farm is absolutely the best!! I went in to pay my bill one day and breanna Sites the best her customer service is amazing!! Always helps me with any questions or issues I have!! 10/10"
We responded:
"Thank you for your review Autumn. We strive to provide excellent customer service and we look forward to helping you with all of your insurance needs for years to come. "
Tondia Whetstone
May 18, 2023
5
out of
5
rating by Tondia Whetstone
"Judy Ball's State Farm office in Moorefield WV is one of the best insurance office's I have ever dealt with. They are always so helpful and they know their customers by name. The staff knows just what they are doing to get you the best value for your money. I recommend this office to anybody and everybody. They not only know their auto insurance but their life insurance as well. Honestly, there is not another State Farm insurance office as knowledgeable and helpful as this one. I have been with them since 1993 and would never change. I listen to other people complain about their (State Farm) insurance company and all I can tell them is NOT mine. They are the best!! Judy Ball you and your office staff ROCK the insurance world. Many thanks!!"
We responded:
"Tondia- thank you for your kind words. I have been an agent since 1993 so we've had a relationship for 30 years! I am so happy that we have been able to help you with your life and auto needs and that we have developed a long term relationship with you. Customer service has always been a top priority for our office and we strive to provide excellent customer service to everyone, every time. We appreciate you! "
Teresa Ours
May 2, 2023
5
out of
5
rating by Teresa Ours
"Judy Ball at our Moorefield WV branch is truly amazing as well as her associates. They've been a tremendous help with my journey to being a homeowner with the insurance and more!!!@"
We responded:
"Thank you for your kind words Teresa. I'm so happy for you for your new home purchase! That's so exciting for you. We look forward to having a continued relationship with you for all of your insurance needs. "
Emily Delawder
March 2, 2023
5
out of
5
rating by Emily Delawder
"The staff at Judy Ball State Farm is always friendly and helpful. Breanna is the best!"
We responded:
"Thank you for your review Emily. Excellent customer service is something we strive for and I am happy to see we have provided that in your experience with us. We look forward to providing for your insurance needs and having a long term relationship with you for many years to come. Thank you! "
Kimberly McCausley
March 2, 2023
5
out of
5
rating by Kimberly McCausley
"I have had state farm since I have had my license. I would recommend them to anyone they always go above and beyond to help in anyway. Thanks so much to all the state farm staff 🤗"
We responded:
"Kimberly, thank you for your kind review. Customer service and satisfaction are important to us and I am happy to see that you are a satisfied customer. We appreciate your relationship with us and the opportunity to provide for all of your insurance needs. Thank you! "
Emily Pumphrey
March 1, 2023
5
out of
5
rating by Emily Pumphrey
"I have had State Farm for years when I moved into the area 4 years ago - Judy and her team have taken care of me since! Very knowledgeable, fast, and courteous service. Thank you for all that you do!"
We responded:
"Emily, thank you for taking the time to do a review for us. We realize you have many choices and we are happy you have chosen us. Excellent customer service is something we strive for and we look forward to continuing to provide for your insurance needs in the future. Thank you! "